Frequently Asked Questions

How often will my subscription be re-billed?

After the final month of your prepaid term, your subscription will renew on the first of the following month.  For example, if you purchase a three month subscription on June 10, you'll receive the June box right away, then the July and August in subsequent months. Your subscription will renew for an additional three month term on September 1.


Is shipping included?

Yes, the cost of shipping is included. We ship via United States Postal Service Priority Shipping (1-3 days).


How long until I receive my box?

Allow 1-3 business days to process your order, then an additional 1-3 days in transit time. We ship via United States Postal Service Priority Shipping..

  

Can I cancel my automatic order? 

Yes, log into your account to cancel or make adjustments to your subscription. Note that if you are canceling after the first of the month, you will still receive that month's box. You must cancel before the end of the month to stop receiving the next month's box.   

When do I get charged? 

Your first order will be charged immediately. If you’ve signed up for a subscription, your card will be charged on the first of each month going forward.